Privacy Policy
Effective Date: November 19, 2024
Welcome to Wine Vision by Open Balkan! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fair.openbalkan.com/ and related services, including our app available on the App Store and Google Play Store.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following information about you:
- Personal Information: When you contact us, sign up for updates, or submit inquiries, we may collect your name, email address, phone number, and other details you provide.
- Usage Data: Information about your interactions with our website and app, including your IP address, browser type, device type, operating system, and browsing behavior.
- Cookies: We use cookies and similar technologies to enhance your experience and analyze website traffic. For more details, see our Cookies Policy.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our website and services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To analyze and improve our website, app, and user experience.
- To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Trusted third-party vendors who help us operate our website and services.
- Legal Authorities: When required by law or to protect our rights, privacy, safety, or property.
4. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no transmission of data over the internet is guaranteed to be completely secure.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access to your data.
- Correction or deletion of your data.
- Restriction or objection to processing.
- Data portability.
To exercise these rights, please contact us at [email protected].
6. Cookies Policy
7. International Users
Our services are operated from Serbia, but we strive to comply with global data privacy laws, including GDPR and applicable U.S. laws. By using our services, you consent to the transfer of your data to Serbia or other countries where we operate.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Bulevar Vojvode Mišića 1411030 Belgrade, Serbia
Landlines: +381 11 / 26 55 239 • +381 11 / 26 55 113
Email: [email protected]
