FAQ

Below we address some common questions regarding the Wine Vision by Open Balkan fair and our website, including legal, procedural, and general inquiries. This FAQ is here to help you quickly find answers. If you have a question not covered here, feel free to contact us at [email protected] or via phone.

Q1: What is Wine Vision by Open Balkan?
A: Wine Vision by Open Balkan is a major international wine, spirits, and food fair held in Belgrade, Serbia. It is one of the largest and most impactful events of its kind in Southeast Europefair.openbalkan.com. The fair brings together hundreds of exhibitors (wineries, distilleries, gourmet food producers) and thousands of professional visitors from around the world. In fact, the 2024 edition gathered more than 650 exhibitors from 38 countriessrbija.gov.rs, reflecting its global reach. The event is organized under the Open Balkan initiative (supported by the governments of Serbia, North Macedonia, and Albania) to showcase the region’s products and foster international cooperation. While it’s open to the general public, Wine Vision is especially tailored to industry professionals – winemakers, exporters, sommeliers, distributors, and hospitality experts – featuring exhibitions, B2B meetings, masterclasses, and networking sessions.

Q2: Who can participate in the fair, and how?
A: There are three main categories of participants:

Exhibitors: These are wineries, distilleries, food producers, and related businesses that book booth space to showcase their products. If you want to exhibit, you need to apply via our “Become an Exhibitor” form on the websitefair.openbalkan.com. Once applications are open (usually many months before the event), you fill out details about your company and products. Our team will then coordinate booth booking, payment, and any necessary documentation. Exhibitors typically pay a fee for their stand and any additional services (see our Terms and Return Policy for details on costs and refunds).
Professional Buyers (Pro Buyers): These are trade visitors such as importers, distributors, sommeliers, or large-scale buyers who attend to find new products and make deals. We often have a Pro Buyer program – you can apply through the “Become a Pro Buyer” section on our site. Approved pro buyers might enjoy certain benefits like facilitated B2B matchmaking, entry to professional networking events, etc. Registration for buyers typically requires providing information about your business and buying interests.
General Visitors: Enthusiasts, consumers, tourists, and anyone interested in wine and food can visit during public hours. Depending on the year, the fair might require purchasing a ticket for entry or might be free for the public. Check our website’s visitor info (or announcements) for details about tickets, opening hours, and any age restrictions. If tickets are required, you’ll be able to get them either online through our site or at the venue (Belgrade Fair ticket office). Visitors can roam the exhibition, attend open tastings, and enjoy the event programs like panel talks or cooking demos.

Minors: Visitors under 18 are usually allowed entry (with a ticket if applicable), but they must be accompanied by an adult and of course cannot participate in alcoholic tastings. Exhibitors and buyers are generally expected to be adults (or legally registered businesses), so minors typically would not register in those categories. If you are under 18 and interested in the fair (for example, a student of enology), please have a guardian contact us – special arrangements or educational tours might be possible, but direct registration through the site for minors is not provided for without consent.

Q3: What personal information do you collect during registration, and why?
A: We collect quite a bit of information depending on your role, but it’s all aimed at making the event run smoothly and complying with regulations:

For Exhibitors: We ask for company details (name, address, industry sector), contact person’s name, email, and phone, and often additional info like your VAT number or business registration (needed for invoicing and legal purposes). We also collect information about what you’ll exhibit (wine regions, product types) to plan hall placement, and any special needs (electricity, storage, etc.). If you’re renting equipment or ordering services, we’ll note those preferences too. Financial info like bank account or credit card is collected via secure payment forms when you pay for your booth or services. We may also request things like your company logo and a short bio – this is to include in the exhibitor catalogue or website listing, giving you promotion (with your consent, of course).
For Pro Buyers: We typically collect your name, professional title, company/affiliation, country, contact info, and your focus (e.g., are you an importer looking for Balkan wines? a hotel chain beverage manager? etc.). This helps us verify your credentials (ensuring that “professional buyer” status is given to trade professionals) and tailor networking opportunities. We might also ask if you want to be part of scheduled B2B meetings so we can pair you with relevant exhibitors. Travel details (like arrival dates) might be requested if we offer any hospitality or transfers.
For Visitors: If tickets are sold online, we collect basic personal info – name, email, and payment details for the ticket purchase. Sometimes we might ask a few optional questions like “Which day do you plan to attend?” or interests, mainly for our own capacity planning. If you sign up for newsletters or updates, just an email (and name optionally) is collected.
Common to all: We collect data that helps operate the site – like cookies for functionality and analytics. So, when you browse, we gather data like IP address, device type, pages visited etc., as explained in our Cookies Policy. If you contact us via a form, we’ll collect whatever info you put in (name, inquiry, email).

We use this information strictly for purposes explained in our Privacy Policy: to process your registration or ticket, facilitate the event (e.g., create badges, sign contracts, list you in participants), communicate important updates (program changes, logistics), and afterward, to send thank-yous or next-year invitations. We also might use contact info to send marketing emails about future events or related offerings, but you can opt out anytimefair.openbalkan.com. We protect all personal data carefully (see our Data Policy and Privacy Policy for security measures). We do not sell your personal data to third parties.

Q4: How is my personal data protected and handled?
A: We take data protection very seriously and comply with GDPR and Serbian law. Here are key points on protection:

Security Measures: Our website uses encryption (HTTPS) to secure data in transit. Internally, we restrict who can access your data – only authorized staff/contractors who need it for organizing the event. We have firewalls and security software to prevent breaches, and we regularly update our systems. Any payment transactions are handled through a secure, PCI-compliant payment gateway (Raiffeisen Bank), so your card info is never in our possessionfair.openbalkan.com. We also have procedures for detecting and responding to any data breaches (though we do our best to prevent them in the first place).
Data Storage: Your data is stored on secure servers. Because this is an international event, data might be stored in Serbia and possibly on cloud services that could reside in the EU or US (for example, if we use an email newsletter service). No matter where, we ensure equivalent protection – if data leaves Serbia, we use legal safeguards like EU standard contractual clauses to protect itdlapiperdataprotection.com. Serbia’s own laws are aligned with GDPR, giving strong rights and protectionsdlapiperdataprotection.com.
Usage and Sharing: We use your data only for stated purposes. We might share some of it with third-party service providers who help us (for example, printing companies for badges might get an Excel of names and companies just to print the badges, or our email service provider stores your email to send you our communications). All such providers are bound by contracts to use your data only on our instructions and to keep it secure. We do not share your personal data with sponsors or other third-parties for their own marketing without your consent. An exception is if an official authority requires info (say for visa support letters or COVID tracing if needed, etc., we’d comply with law).
Your Rights: You have substantial control – you can request a copy of the data we have on you, ask us to correct it if it’s wrong, or even delete it (for example, after the event, if you no longer want us to retain it) as long as we’re not required to keep it for legal reasons. You can object to certain uses (like marketing) – every marketing email has an unsubscribe link. If at any point you have concerns about your data, you can contact us to address them, or even complain to a data protection authority. We outline all these rights in our Privacy Policy and we absolutely respect themfair.openbalkan.com.
Data Policy Principles: In our Data Policy, we elaborate on principles like data minimization (we only collect what we need), purpose limitation (we use data only for the intended purpose), and storage limitation (we don’t keep data longer than necessary). For example, if you’re a visitor who bought a ticket, we won’t keep your personal info indefinitely – likely we’d delete or anonymize it a couple years after, unless you signed up for newsletters. Exhibitor company info we might keep longer to invite you to future fairs, but you can opt out if you don’t want that.

Overall, you can be confident that your data is being handled in a professional and lawful manner. We’ve also obtained alignment with new data protection strategies – Serbia updated its laws in 2019 to align with the GDPRdlapiperdataprotection.com, and we follow those rigorously. If you have specific questions about your data, you can always reach out to our data protection contact (provided in the Privacy and Data Policy).

Q5: Do you use cookies on the website, and can I opt out?
A: Yes, our website uses cookies and similar tracking technologies, but you have control over them. When you first visit our site, you’ll see a cookie consent banner explaining this. We categorize cookies as:

Necessary Cookies: These are essential for site function (like remembering your form entries or keeping you logged in if that applies). You cannot opt out of these via the banner because the site won’t work properly without them. However, these cookies do not track you for marketing – they’re just functional.
Analytics Cookies: We use Google Analytics to understand how the site is used (e.g., which pages are visited most)fair.openbalkan.com. We ask for your consent to enable these. If you opt in, these cookies collect anonymous statistics (for instance, “X users visited the FAQ page today”). If you opt out, we won’t set these, and your visit won’t be included in Google Analytics data.
No Advertising Cookies (Currently): We are not running third-party ads or tracking you for advertising purposes at this time, so there are no ad cookies from us. If in future we do any retargeting or ad campaigns, we will update our Cookies Policy and get consent for those too.
Social Media: We have social media icons and may embed YouTube videos. These might set cookies if you interact (e.g., YouTube might set cookies when you play an embedded video). Our site tries to use privacy-friendly modes (YouTube’s no-cookie mode) where possible. But, for full info: if you’re logged in to those services, they might know you visited our site. That’s more on the social platform’s side. You can avoid that by not interacting with embedded content or by using browser settings.

Opting Out: On our site, when the cookie banner pops up, you can click “Reject” or adjust settings to disable analytics. If you already accepted and change your mind, you can clear cookies in your browser and the banner should appear again, or look for a “Cookie Settings” link on our page (often in the footer) to change preferences. Additionally, you can always use your browser settings to block or delete cookies from our site (or all sites). Our Cookies Policy gives instructions on managing cookies in various browsers. Keep in mind, if you block all cookies, some site features (like form submissions or language preferences) might not work as well.

We also mention: Google Analytics has an opt-out browser add-on if you want to globally opt out of GA on all sites, not just ours. And if you enable “Do Not Track” in your browser, we currently treat it the same as a refusal of optional cookies (though formally we rely on our cookie consent mechanism).

Finally, our Cookies Policy (available on the site) provides all details about which cookies we use, their names, purposes, and durations. We strive to be transparent so you can make informed choicesfair.openbalkan.com. If you have any trouble managing cookies or have concerns, let us know.

Q6: Will I receive marketing emails from you, and can I unsubscribe?
A: If you engage with Wine Vision (by registering or buying something), it’s likely you’ll end up on our email list for event-related news. We do this to keep our community informed about event updates and future editions:

Auto-enrollment: As noted, we tend to auto-enroll participants into our marketing communications list under the basis of legitimate interest – meaning, since you showed interest by registering/purchasing, we assume you’d like relevant updates. For example, an exhibitor from this year will likely want to know when next year’s fair is happening or when application opensfair.openbalkan.com. Similarly, someone who bought a visitor ticket might be interested in highlights or next year’s dates.
Content of Emails: These could be newsletters, announcements of dates, early-bird offers for stands, or related events (like if we partner on a wine festival in another country, we might inform you). We might also send post-event surveys or thank-you messages.
Opting Out: Absolutely, you have the right to opt out at any time. Every marketing or bulk email we send will have an “Unsubscribe” link at the bottom. It’s usually instant or takes you to a page to confirm. Once you unsubscribe, we will stop sending you those kinds of emails. You can also email us at any time requesting removal from marketing lists, and we will manually remove you. If you are in the EU or Serbia, know that we abide by e-privacy laws that require honoring opt-outs swiftly.
We do not spam or share your email with third parties for their marketing. So, any marketing emails should be only from us about our events or closely related initiatives. We also aim not to overload your inbox – typically, frequency might be like a monthly newsletter and then a few more reminders as the event approaches. You won’t get daily emails or anything excessive from us.
Transactional vs Marketing Emails: Note that even if you opt out of “marketing” emails, we may still send essential communications related to a transaction or your participation. For instance, if you’re an exhibitor and opted out of newsletters, we will still email you your booth confirmation, invoices, or critical event logistics information (because that’s not marketing, that’s fulfilling our contract). We segregate those types of communications.
Consent for News-only Subscribers: If you’re not a participant but sign up specifically for our newsletter (say on our website’s footer, you enter email to get updates), that’s a consent-based subscription. We’ll send you updates, and you can revoke that consent by unsubscribing anytime. No hard feelings!

In summary, yes, you’ll likely hear from us occasionally, but always with a way to say “no more.” We respect your choice. Our aim is to keep you informed and engaged, not annoyed.

Q7: Are minors (under 18) allowed to register or attend the event?
A: This is an important question given the nature of the event (wines and spirits are involved). Here’s how we handle minors:

Website Registration: We do not actively solicit or encourage minors to register on the site without adult supervision. In fact, our forms (for exhibitor, buyer, etc.) are intended for adults (or authorized company reps). If someone under 18 wants to register in some capacity, they must have a parent or guardian complete the process or give verifiable consentgchrj.net. For example, a 16-year-old budding wine student could perhaps attend as a visitor, but the ticket should be bought by their parent or the parent should accompany them.
Attending the Fair: As a public event, we don’t outright ban minors from entering the fair venue – there’s no age restriction to enter because it’s also a cultural/gastronomic event. However, any tasting of alcoholic beverages is strictly 18+ (or 21+ if that were local law, but in Serbia it’s 18). Our exhibitors are instructed to check IDs and not serve alcohol to underage attendees. Minors can walk around, enjoy food samples, and learn, but they will have a different colored badge or mark (if registered) indicating minor status.
Underage Exhibitors/Participants: It’s conceivable, though rare, that a minor could be part of an exhibitor team (say a family winery where the owner’s 17-year-old child is helping). That’s fine as long as the contract is with an adult and the minor is supervised. For competitions like a “young winemakers” contest, if any, we’d have parental consents in place. We treat any personal data of minors with heightened protection and require guardian consent to process it.
E-commerce and Data Protection for Minors: If a minor does manage to register or purchase through the site, data protection law gives them special status. In Serbia, the digital age of consent is 15gchrj.net, meaning under that age, online services need parental consent to use personal data. We don’t knowingly accept registrations from under-15 without consent. If we find out we have a user under 15 who registered alone, we will seek parent verification or remove their data. For ages 15-17, they can consent to data processing in Serbia, but still, any contract (like buying a ticket) might be voidable if not also approved by a guardian. We incorporate safeguards: for instance, our ticket terms might state “By purchasing you confirm you are 18+ or have guardian consent.”
Content Suitability: The event itself is generally family-friendly in terms of environment (it’s a trade fair, so professional atmosphere). That said, minors should be accompanied; we don’t provide child care or assume responsibility for underage unattended visitors. Some program content (like expert lectures on wine) may not interest kids, but nothing is X-rated or anything.
Summary: Yes, minors can attend as visitors (with an adult ideally), but cannot drink alcohol there. They cannot exhibit or transact business unless through an adult. And if they interact with us online, we apply strict parental consent rules as required by law and common sense.

Q8: What payment methods are accepted on your website, and is it secure?
A: For any payments related to Wine Vision (like exhibitor fees, equipment orders, or visitor tickets), we primarily use Raiffeisen Bank’s online payment gateway. They are a reputable bank, and their system allows for:

Credit/Debit Cards: All major cards such as Visa, MasterCard, Maestro, possibly American Express (if supported). When you go to pay, you’ll be redirected (or it will be an embedded secure form) to Raiffeisen’s payment portal. There you enter your card details. The information is encrypted and processed securely by the bank. We do not see or store your full card number or CVV.
Bank Transfer (Invoice): For larger transactions like exhibitor fees, we often also offer the option to pay via bank transfer (wire). In such cases, you’d receive an invoice with our bank account details and reference number. You then arrange a transfer from your bank. This might be the route some companies prefer. We mark the invoice paid once funds arrive in our account. Raiffeisen Bank is actually our banking partner, so the account would likely be there.
Cash/On-site: Generally, we don’t encourage cash by mail or such, but on-site at the event, visitors can buy tickets at the venue’s ticket counters (which might accept cash or local payment cards). Exhibitor balances should be settled before the event (we wouldn’t handle large cash at the venue for fees). At the office, local exhibitors sometimes pay by depositing to our bank account directly or in cash at the bank (which is effectively a bank payment).
Online Security: The website itself is under HTTPS, so any preliminary info (like registration data) is encrypted in transit. For payments, as mentioned, we use a secure gateway that complies with PCI DSS (Payment Card Industry Data Security Standard). Most likely, 3D Secure is enabled – meaning you might have to enter an extra OTP or password from your bank to authorize the payment (that’s a Visa/Mastercard secure step).
Currency: If paying by card, transactions might be processed in Serbian Dinar (RSD) or Euros, depending on what we invoice in. If you’re an international exhibitor, we might invoice in Euros, but the gateway will handle currency conversion if your card is in a different currency. For visitor tickets, if priced in local currency, foreign cards will still work – your bank will just convert currency.
Receipts: We issue receipts or invoices for all purchases. If you pay online, you should get a confirmation email. Exhibitors get official invoices that include our company details, VAT, etc., for their records. All in compliance with e-commerce regulations (which require providing an electronic receipt or confirmation).
Refunds: If something needs refunding (see Return Policy), we will usually refund via the same method. Card charges can be refunded back to card (we initiate via the gateway). Bank transfers can be refunded by sending money back to the originating account. We don’t keep card details, so any refund via card is initiated referencing the original transaction (the gateway can do that without us seeing your number).
Privacy in Payments: As per our Privacy/Data Policy, we don’t store your payment details except maybe transaction references. The payment processor might share limited data with us (like last 4 digits of card, cardholder name, and status) just so we confirm payment success. That info is kept secure too.
So, bottom line: you can confidently use your card – it’s as secure as any online banking since a bank is handling it. Look for the padlock and “https” in your browser, and possibly the bank’s name in the URL when inputting card info. If you have any issues with payment, our finance team can assist.

Q9: What is the refund/cancellation policy if I can’t attend or want to cancel my order?
A: We have a comprehensive Return/Cancellation Policy (see the “Return Policy” section above or on our site) that covers different scenarios. Here’s a quick summary:

For Exhibitors (Stand Booking): If you cancel early, you can get some or all of your money back. Specifically, cancel within 15 days of booking (and well before the event) – full refundsajam.rs. Cancel up to 45 days before the event – 50% refund. Cancel last 45 days – generally no refund (because it’s hard for us to fill the space last-minute). These rules are to balance fairness with the practicalities of event planning. We do consider exceptions for extreme cases (like force majeure). And if we manage to resell your canceled booth, we try to be more generous in refund.
For Equipment/Services Orders: If you ordered extra equipment (like furniture or a fridge for your booth) and then cancel it, you get a full refund if you cancel at least 3 weeks before the fair. Later than that, if we already rented/prepared it, we might not refund (or only refund partially). Custom-made items (like a custom-printed banner) can’t be refunded once production started.
For Advertising/Sponsorship: Cancel before we’ve gone to print or promoted – full refund. Cancel after materials made – might not refund because your ad is already in the catalogue or your logo on signage. We try to work out a solution, maybe credit for next year if possible.
For Visitor Tickets: Usually tickets are not refundable if you just change your mind (like concert or airline tickets). Because it’s a dated event, consumer law doesn’t force a refund. So our policy is no refund on tickets unless the event is canceled or postponed. But you can give your ticket to someone else if you can’t come (tickets are generally transferable). And if something major happens (like you’re sick with proof), we might offer a courtesy solution (like use the ticket next year). But officially, no refunds on tickets for personal reasons.
If We Cancel/Postpone Event: If the whole event is canceled by us, we refund everything in full – exhibitor fees, tickets, etc. If it’s postponed, your booking/ticket rolls to new dates, but if you can’t make the new date, you can ask for a refund. We make sure no one loses out if it’s our decision to change schedule.
How to Cancel: We require a written notice (email is fine). We’ll guide you through any paperwork if needed. For refunds, we aim to pay back within a few weeks after approval.
Return Policy Aim: It’s designed to be compliant with EU/Serbia laws and also to be clear. If you are a consumer, EU law would usually give a 14-day cooling off, but for event tickets that doesn’t apply, and for exhibitors you’re usually a business so those consumer rights don’t apply directly. Still, we voluntarily give a grace period and such to be fair.

Always read the specific Return Policy page for details, especially if you’re in an exhibitor contract – those terms are part of the contract. If anything is unclear or you have a special situation, contact us; we’re willing to discuss solutions.

Q10: Which laws apply to these terms and my use of the website?
A: Our Terms of Use and all legal documents are governed by the laws of the Republic of Serbiafair.openbalkan.com. This is natural since our organizing entity is based in Serbia and the event takes place there. By using the site or doing transactions, you’re agreeing that Serbian law will apply to any disputes.

Jurisdiction: We specify that any disputes will be resolved in the courts of Belgrade, Serbiafair.openbalkan.com. So if a legal dispute arose, it would likely be handled there (unless, informally, we resolve it amicably out of court).
Consumer Rights in EU: If you are an EU consumer using our site, you do have certain mandatory rights under EU law. Our intention is to respect those, and nothing in our terms aims to override them. For instance, GDPR rights apply to your data no matter what. Also, EU consumer law might say that some disputes can be raised in your home country’s courts for consumer contracts – while our terms say Belgrade courts, that’s mainly to set expectation. We haven’t had issues, but theoretically an EU consumer might still have recourse locally under consumer protection rules. We of course hope to resolve any issues without needing that.
Compliance: We comply with all relevant Serbian regulations for e-commerce, data protection (Serbia’s Law on Personal Data Protection, which parallels GDPRdlapiperdataprotection.com), electronic communications (for marketing emails), and consumer protection (Serbia has consumer protection laws too for e.g. fair contract terms). Being an international event, we also loosely align with EU directives like the e-Commerce Directive, etc., even if not strictly binding in Serbia yet, because it’s good practice.
Language: The site and terms are in English (as noted, the site is English-only). While Serbian is the local language, we use English to cater to international participants. Legally, we might provide Serbian versions of key terms if required for local compliance (especially for consumer-facing stuff on-site, like any printed terms on tickets might be bilingual). But the binding version for international users is English. If a Serbian consumer needed it in Serbian, we’d provide it. But since our target is broad international, English works as a common ground.
Public Figure Endorsement etc: As per general law, note that our site may mention public figures (like government representatives under Open Balkan) but that’s not an issue – just stating here that our content is factual and respectful (ensuring compliance with laws around defamation, etc. – not that you asked, but good to mention we follow general laws in content too).

In essence: by using the site, you’re entering into an agreement under Serbian jurisdiction. We believe our terms are quite standard and fair, in line with EU norms as well. Any legal disagreements would ideally be settled through dialogue, but formally Serbia’s courts have jurisdiction.

Q11: How can I contact the organizers if I have more questions or need support?
A: We’re here to help! You can contact us through various channels:

Email: The main email for inquiries is [email protected]. This is monitored by the Wine Vision team. We typically respond within 1-2 business days (maybe a bit longer during extremely busy pre-event days). If your inquiry is about personal data or privacy specifically, you can address it to the Data Protection/Privacy team at the same email, and it will be forwarded appropriately.
Phone: We have two listed phone numbers: +381 11 26 55 239 and +381 11 26 55 113fair.openbalkan.com. These are Serbian landline numbers (Belgrade code 11). During working hours (Mon-Fri, 9am-5pm CET), someone from our office or call center should pick up. If you need English, most of our staff speak it, but if not, ask for an English-speaking representative. Note the time zone difference if calling from abroad.
Office Address: Our office is at Bulevar Vojvode Mišića 14, 11030 Belgrade, Serbiafair.openbalkan.com. This is actually the Belgrade Fair venue address. If you’re in Belgrade and need to meet or drop off documents, that’s where we are. It’s always good to call/email ahead to make an appointment, especially if you need to meet a specific department (sales, technical, etc.).
Contact Form: On our website’s “Contact Us” page, there is a contact formfair.openbalkan.com where you can fill in your name, email, and message. That’s a convenient way – it sends us an email. We ask for consent before you submit (just to confirm we can use your info to reply)fair.openbalkan.com.
Social Media: We have official accounts on Facebook, Instagram, TikTok, YouTube, and LinkedIn. You can message us on those platforms (like via Facebook Messenger or Instagram DM). We do monitor them and will try to guide you or answer basic questions. For detailed queries or anything involving personal info, we’ll likely direct you to email for better assistance.
Support During Event: When the event is live, we have help desks on-site. But for online queries during that time, response might be slower as the team is on the ground. We usually put up notices like a hotline for urgent exhibitor support during move-in, etc. Those will be communicated in exhibitor manuals.
Languages: We correspond in English mostly for consistency, but in Serbian as well if you prefer (most of our team is bilingual). Also, we can handle basic queries in other regional languages (like Macedonian or Albanian, given Open Balkan connection) – if you write in those, we’ll manage to translate or have someone respond. For other languages, we’ll do our best (we might use translation or have staff who speak e.g. Italian or French to some degree due to wine world, but not guaranteed).

Tip: Before reaching out, you might find answers on our website – sections like this FAQ, Terms, etc., cover a lot. But never hesitate to contact us – we believe in personal approach and will gladly assist, be it a question about visa letters, how to ship your wine samples, or clarifications on policies.

We hope this FAQ has been helpful. We look forward to your participation in Wine Vision by Open Balkan! If you have any other questions, you know how to reach us. Cheers to a successful event and collaboration.